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Privacy Policy

Last Updated: October 24, 2024

Welcome to OneRoofIndia. We value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services to find properties or home services in Ratlam, Jaora, and surrounding regions.

1. Information We Collect

To provide a transparent, "No Broker" experience, we collect specific details to verify identities and facilitate direct connections.

  • Personal Information: Name, phone number, and email address when you register or inquire about a property.
  • Property Data: If you are an owner, we collect property details, photos, and ownership proof for verification purposes.
  • Usage Data: Information on how you navigate our site, search queries (e.g., "Rent in Ratlam"), and interaction logs to improve our platform.

2. How We Use Your Information

We use your data solely to improve your housing experience:

  • To connect tenants directly with property owners (No middlemen involved).
  • To verify listings physically and ensure the safety of our ecosystem.
  • To coordinate professional home services (plumbing, painting, etc.) upon your request.
  • To send critical updates regarding your account or inquiries.

3. Data Protection & Sharing

OneRoofIndia does not sell your data to third-party ad networks.

We only share necessary contact details between the two parties (Owner and Seeker) once a connection request is approved. In cases of home services, your details are shared strictly with our verified service partners to fulfill the task.

4. Cookies

We use cookies to remember your city preferences (e.g., Ratlam vs. Jaora) and login status. You can disable cookies in your browser settings, but some features of the site may not function properly.

5. Contact Us

If you have any questions about this Privacy Policy or wish to request the deletion of your data, please contact our support team.

OneRoofIndia Compliance Team

Email: privacy@oneroofindia.com

Phone: +91 88210-18500

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